Protection is not appearing
Open Settings and review Notifications, Usage Access, Display over other apps, and the protection health banner. Re-grant only the access Zenmo marks as missing.
Zenmo support
A clear way back when something feels stuck.
Start with the checks below. Zenmo is designed to fail calmly when a permission changes, and your chosen limits stay visible.
A website is not blocked
Open Settings → Blocked websites, confirm the local filter is running, and check that the saved rule matches the domain you intended.
I cannot sign in
Confirm the device is online and retry the same sign-in method. Your local budgets and schedules remain on the device while connected account features are unavailable.
I want to delete my account
Use Settings → Account & profile → Delete account. The separate account-deletion page explains which server and device data is removed.